In response to recent findings, home-based online pet food suppliers are being urged to prioritize compliance with legal product labeling requirements. The caution comes after a scrutiny by the Heart of the South West Trading Standards Service, revealing ten suppliers failing to meet regulatory standards.
Conducting test purchases across Somerset and Devon, including Plymouth and Torbay, the Trading Standards Service identified four Somerset-based and six Devon-based businesses operating from home. These entities primarily distribute their products through social media platforms, marketplaces, and proprietary websites.
The investigation uncovered a consistent failure among all ten businesses to adhere to stringent labeling standards. Specifically, the products, including dog treats and canine supplements, were found to be inaccurately labeled.
It was revealed that none of the businesses produced the pet food themselves. Eight enterprises were repackaging products sourced from other suppliers, while two had their products manufactured by third-party entities.
Following these revelations, the implicated suppliers have been provided with guidance to ensure their products align with legal requirements.
The decision to conduct the test purchases was prompted by growing apprehensions surrounding the emergence of numerous small-scale feed business operators establishing an online presence. These entities often operate without registration with Trading Standards or, if utilizing animal-derived products, fail to register with The Animal and Plant Health Agency.
As a direct consequence of the investigative exercise, five businesses have now registered for feed hygiene, while two solely engage in retail activities and thus are exempt from registration requirements. Additionally, two other entities have expressed intentions to register promptly.
